National Claims Executive - ARs

Based in Sydney


RELATIONSHIP TO OTHER POSITIONS:                                    

This person is also required to build strong relationships with the National Claims Manager, all national Authorised Representatives, all members of staff nationally, clients, insurance underwriters, claims professionals and other insurance industry professionals. 

 

POSITION SUMMARY:

This role’s primary responsibility is to provide effective, solution based support the National Claims Manager in providing our Authorised Representatives’ clients with a professional and valuable service in the handling of their claims.

 

Main responsibilities include: 

  • Building rapport with all clients, particularly in the initial stages of the claims process

  • Have a broad & technical approach to handling of all claims across all classes of general insurance

  • Ability to analyse initial causation efficiently and professionally to provide & plans out an effective claims response 

  • Handling entire claim journey, including:

    • Preparing reports clearly and articulately

    • Efficient follow up systems with all stakeholders

    • Regular communication with client

    • Understand and act on escalation points with National Claims Manager

    • Following up correspondence between clients, underwriters, assessors and alike

    • Keep authorised representatives engaged and updated regularly

  • Maintaining Claims Status Reports and or systems

  • Keep informed of industry developments, catastrophe losses and alike

  • Ensure a consistently high level of service and professionalism

  • Ensure compliance with applicable legislation and adherence to policies and procedures both internally & domestically

  • Be open and ready to travel to any of our national branches & clients when required

To apply for this job, please click here

National Claims Executive - JVs

Based in Melbourne

RELATIONSHIP TO OTHER POSITIONS:                                    

This person is also required to build strong relationships with the National Claims Manager, all national joint venture partners, all members of staff nationally, clients, insurance underwriters, claims professionals and other insurance industry professionals. 

 

POSITION SUMMARY:

This role’s primary responsibility is to provide effective, solution based support the National Claims Manager in providing our joint venture partners with a professional and valuable service in the handling of their claims.

 

Main responsibilities include: 

  • Building rapport with all clients, particularly in the initial stages of the claims process

  • Have a broad & technical approach to handling of all claims across all classes of general insurance

  • Ability to analyse initial causation efficiently and professionally to provide & plans out an effective claims response 

  • Handling entire claim journey, including:

    • Preparing reports clearly and articulately

    • Efficient follow up systems with all stakeholders

    • Regular communication with client

    • Understand and act on escalation points with National Claims Manager

    • Following up correspondence between clients, underwriters, assessors and alike

    • Keep authorised representatives engaged and updated regularly

  • Maintaining Claims Status Reports and or systems

  • Keep informed of industry developments, catastrophe losses and alike

  • Ensure a consistently high level of service and professionalism

  • Ensure compliance with applicable legislation and adherence to policies and procedures both internally & domestically

  • Be open and ready to travel to any of our national branches & clients when required

To apply for this role, please click here

Account Manager - Insurance Broking - McLardy McShane Corporate Division

Based in Melbourne

McLardy McShane Insurance Brokers are an award-winning Insurance Broking business forming part of the wider McLardy McShane Group.

As we continue to grow our business we are looking for other inspired individuals to join us on our journey. 

This role will involve being a part of a newly formed division within McLardy McShane focused on managing complex clients.

The role will involve providing general insurance broking services to a portfolio of existing SME and Corporate sized clients as well as working on growth and development.

Key accountabilities include providing service to existing clients through activities such as computer system processing, renewals, invoicing, preparing slips and presentations, responding to enquiries from existing and potential clients, general broking and claims management (in collaboration with our claims team).

Experience managing the insurance programs of a mid-large portfolio of clients is preferred however we will also consider a candidate who has insurance experience and is looking for the opportunity to take the next steps towards developing into an accomplished insurance broker.

The successful candidate will contribute to business growth objectives by development of new business and retention of existing business, specifically in nominated accounts within the McLardy McShane Corporate division.

To apply for this role, please click here

Account Executive - Insurance Broking - McLardy McShane Corporate Division

Based in Melbourne

McLardy McShane Insurance Brokers are an award-winning Insurance Broking business forming part of the wider McLardy McShane Group.

As we continue to grow our business we are looking for other inspired individuals to join us on our journey. 

This role will involve being a part of a newly formed division within McLardy McShane focused on managing complex clients.

The position is responsible for assisting the Corporate account managers in the development of new accounts and the servicing of existing accounts for General Insurance products. Key accountabilities include providing service to existing clients through activities such as computer system processing, renewals, invoicing, preparing slips and presentations, responding to enquiries from existing and potential clients, general broking and claims lodging and progression and resolution involving liaison with Underwriters and our Claims Manager.

This is the perfect opportunity for candidates looking for an opportunity to gain experience working on complex clients in a fast-paced but safe environment.

To apply for this role, please click here